Support
Cognizant of the fact that customers look beyond the moment of purchase and seek expert support and user training, FQS Poland offers fast and convenient technical support in the form customized to your needs - from telephone and e-mail consultations to lectures to full-scale implementation of demanding applications at customers' offices.
How to obtain a License Key
All users of the GhostMiner software need to contact FQS Poland to obtain a license key (temporary or permanent). The following procedure contains the steps needed for obtaining and installing a license key:
Install GhostMiner on your PC (first you have to download the software from our webpage or request a CD).
Having installed GhostMiner succesfully, you can run the program.
Click the Start Menu, point to Programs, point to GhostMiner and then click Analyzer or Developer to start the program. If you don't have a license key installed or the hardware configuration of the computer has changed or the license has expired, a dialog box appears.
Your hardware ID number is the number displayed in this dialog box (this is an 8-digit hexadecimal for example: abcd1567).
Send your hardware ID to FQS Poland, best way to do this is via e-Mail to gm@fqs.pl
As soon as we receive your hardware ID we will generate and e-mail you the license key. Please copy and paste it directly into the dialog box when prompted to do so.
Installation procedure
Select Next>.
Read the product license agreement. To proceed, select “I accept the terms in the license agreement” radio button and press Next>.
Enter customer information. Select Next>.
To choose the installation folder for GhostMiner select Change. Select Next>.
To install GhostMiner with all the features select Complete. Select Next>.
Select Next>.
Select Launch GhostMiner to install License Key. Select Finish.
GhostMiner license window appears. Enter valid License Key and press OK.
